CUSTOMER SUPPORT SPECIALIST
AeroParts Now is making part selling simple. We’re a start-up well funded and backed by a strong parent company, Simon Group Holdings. We believe that Aerospace deserves to have the highest quality software to help sellers make inventory available to buyers so they keep aircraft flying safely and available when needed. We have created a platform that does that.
WE WANT YOU TO JOIN OUR GROWING TEAM
AeroParts Now is looking for a Customer Support Specialist who can empower a diverse range of individuals working at companies that sell aircraft parts around the world through live chats, phone calls, and emails. A few more details:
WE KEEP IT REAL
We keep it real - It’s not just tech support, it’s people support. It won’t always be easy, but if you're resourceful, ask questions, be empathetic, and enjoy having genuine human conversations, you may have just found team.
WE’RE BUSINESS COACHES
We’re business coaches - We don’t just solve problems, we help aircraft part sellers grow and thrive. Our team doesn’t do pushy sales, but we do strive for needs based sales solutions to help aircraft part sellers get on the right AeroParts Now plan to scale their business and succeed.
You’ll get to:
Teach people about the platform
Interact with individuals from all over the world
You’ll need to:
Be proficient with technology
Care about the details
Be a good communicator
Have strong reading & writing skills
Have a track record of being resourceful and getting sh*t done
Be able to work under pressure
It would be great if you have:
A background or interest in business, marketing, retail, or sales
Exposure to selling aircraft parts or experience in aviation.
Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
ABOUT AEROPARTS NOW
AeroParts Now, a wholly owned subsidiary of Simon Group Holdings, is dedicated to advancing the aerospace industry through technological innovation that connects the dots between the industry’s inventory management systems, vendors and customers. The company's comprehensive SaaS solution provides unique insights into some of the world’s largest inventory management systems in real-time by allowing the systems’ users to seamlessly synchronize inventory lists with existing marketplaces. AeroParts Now's groundbreaking suite of tools set a new standard for accuracy and dependability in aerospace commerce.
More information on Simon Group Holdings and its diversified investment portfolio is available at www.simongroupholdings.com.